Shipping & Returns
Delivery Information
UK DELIVERY:
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We ship all our items via the Royal Mail.
Orders placed Monday to Friday are collected the next working day.
Orders placed on Saturdays, Sundays and bank holidays are collected the following Monday/working day respectively.
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We offer standard delivery which is 2nd class and does NOT offer any tracking.
If you need your item sooner, then we offer 'Tracked 24' which is usually delivered the next day, but is not 100% guaranteed.
We cannot be held responsible for any delays caused by the Royal Mail.​
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INTERNATIONAL DELIVERY:
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We currently ship to to following countries:
Germany, France, Canada, USA, Spain and Republic of Ireland.
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International shipping times vary.​
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All items are sent via the Royal Mail as 'International Tracked'.
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For international deliveries, please allow time for them to arrive. If you have not received your item after 10 working days, please contact us.
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'AestheticShop' are not responsible for any customs, VAT or duties that may be payable on arrival to your country.
If you would like us to ship to any other countries, please contact us to enquire.​​​​​​​​
Return & Refund Policy
All sales are final. Please be sure on what you are purchasing before you checkout. No refunds can be given for incorrect purchases or change of mind.
The emergency kits do NOT contain prescription items (Torbac, Hyralaundaise or Adrenaline).
If an item appears to be faulty upon arrival, please contact us immediately.